Increasing global marketplace pressures have lead to dramatic increases in competition and consequently placed new emphasis on the importance of customer retention. The cost of acquiring new customers continues to rise as competition forces providers to offer increasingly better incentives.
Businesses must now focus as much energy on retaining customers as they do on acquiring them. Those that don't will find that rivals with better retention strategies will rapidly overtake them.
iRetain© is a specialised retention software application that allows businesses to harness existing customer or client CRM data, and identified attrition triggers to improve retention rates. By mapping product offerings against customer profitability (or calculated lifetime values), businesses can retain key customers at the point of attrition.
Accelerate implementation, fast track ROI and increase customer profitability with iRetain©'s intelligent customer retention.
For more information
Contact iRetain© today to discuss how your business can benefit from intelligent customer retention on email firstname.lastname@example.org